- #Lightspeed onsite user accounts update#
- #Lightspeed onsite user accounts archive#
- #Lightspeed onsite user accounts mac#
#Lightspeed onsite user accounts mac#
Save your Support Request File to your Mac in an easy to find location like your desktop. Unlock the page by clicking on the lock at the bottom of page.Enter your PC's login credentials.ĬlickSupport Tools >Generate Support Request File. On the Mac with your OnSite server, click the Apple icon in the top left-hand side of the screen >System Preferences. They will be requesting a Support Request file. Receive an email from Support regarding an OnSite payload. You have the option to create a new design yourself, instead of Support migrating the design of your OnSite connected eCom store. The instruction will prompt you regarding this additional step, when required. This should be applied first to generate an export in your OnSite backup folder. If you require the information in the UPC field, you can request to receive another payload that provides an export of all your product data. The instructions below assist you with these steps. This allows Support to import your product details to eCom. As a part of the migration, a payload must be uploaded to your OnSite server to replace theUPC field with the Product ID. For more information about the OnSite to Retail migration, click here.Ī payload is a file you upload to Lightspeed OnSite server to make changes to your database. Once this process is complete, you can begin migrating to your new eCom store. During this process, your product titles and inventory levels automatically be uploaded to your new eCom store. In order to ensure a smooth migration, it's important that you:Ĭomplete the OnSite to Retail migration processīefore you can begin migrating to your new eCom store, you must have already completed the migration from OnSite to Retail. We encourage you to take this as an opportunity to choose a new theme, add new headline images or start a blog.ĭo not hesitate to contact Lightspeed Support for assistance.
#Lightspeed onsite user accounts update#
Migrating from OnSite to Retail gives you the opportunity to start fresh and update your eCom store. OnSite Support can export your Product images which you can then import using Lightspeed Retail’s Item Import tool.Ĭontact our support team for details about migrating data from Lightspeed eCom. This is covered in your Lightspeed Retail training session with our Customer Success team. General Settings (Logins, tax rates, employee roles, etc) However, our Support team can recommend custom workflows. There is no way to migrate Custom Fields, either by the Lightspeed team or DOOSYNC. Owing Balances in OnSite are transferred as Credit Accounts in Lightspeed Retail.
Only one address per Customer can be migrated: either the billing or shipping address. Only one address per Vendor can be migrated: either the billing or shipping address.
#Lightspeed onsite user accounts archive#
We strongly urge all merchants migrating from OnSite to Retail to archive their out-dated products by making them non-current. This will keep them from appearing in your active inventory, but you will still be able to recover them if need be.įor a quick overview of what can and cannot be migrated, please refer to the following table: Products in OnSite that are marked asNon-Current will still be migrated to Lightspeed Retail, but they will appear in your Retail account asArchived. In this case, mark any products that you are no longer carrying asNon-Current. Using the Set Product Info tool,you can make batch changes to your products. Doing so will streamline the migration process and result in a cleaner environment in Lightspeed Retail. Whichever method you choose, we strongly urge you to invest the time to archive old data that will no longer be relevant. For more information about DOOSYNC, please contact your Account Manager. It is also possible to migrate yourHistorical Sales data, Gift Card balances, and Credit Accounts in addition to your Products, Customers, and Suppliers by engaging the services ofour partner DOOSYNC powered by Enkidoo.ai.Their intuitive application is able to migrate your data for you using Lightspeed Retail’s API. If you plan to migrate your Products, Customers, and Suppliers, Lightspeed’s Customer Success and Support teams will coordinate with you to move this data from Lightspeed OnSite to your Lightspeed Retail account. Much of your data can be carried over from OnSite to Retail, and we'll be there to guide you through the process. Making the switch from Lightspeed OnSite to Lightspeed Retail is an exciting endeavor, but it doesn't have to be a completely fresh start.
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